Reference

Your Rights and Our Legal Commitments

This page sets out the legal terms that govern your account on 7dewa1, including how we handle your data, what rules apply to transactions via DANA, OVO, and GoPay, and how you can contact us about any legal matter.

Account TermsData & PrivacyPayment RulesUser RightsContact & Requests
7dewa1 Your Rights and Our Legal Commitments
DATA & SECURITY

How We Protect Your Account and Data

We apply SSL encryption across every page and transaction on 7dewa1, so data moving between your device and our servers stays protected. Account security relies on a verified login flow — including OTP confirmation tied to your registered contact — so no one else can access your wallet or transaction history. We retain account data only as long as required by applicable regulations, and we do not sell or share your personal information with third parties outside of what is needed to process your DANA, OVO, or GoPay transactions.

SSL Encryption

Every session on our platform runs over SSL. Your payment details and account credentials are encrypted end-to-end, whether you are on mobile or desktop.

OTP Account Access

Login requires OTP verification sent to your registered contact. This step prevents unauthorised access even if your password is compromised.

Data Retention Policy

We keep your account data only for as long as local regulations require. You can request a summary of what we hold by contacting our support team.

Data Request Process

To update, correct, or request deletion of your personal data, submit a request through live chat or email. We confirm receipt and act within the required period.

LEGAL CONTACT

Reach Us for Legal and Account Queries

If you have a question about your rights, want to request a copy of your data, or need to raise a legal concern, our account support team handles these directly. We aim to respond to formal legal requests within a reasonable timeframe, and we keep a record of every request submitted through official channels.

Live Chat Open the chat widget from your account dashboard to reach our support team around the clock for account and legal queries.
Email Support Send formal data requests or legal notices to our support email address listed in your account settings. We log every submission.
Account Help Centre Our help centre covers common legal questions — account closure, data deletion, and payment dispute steps — with clear instructions for each.

Common Legal Questions Answered

These are the questions we hear most often about account rights, data handling, and legal terms on 7dewa1. If your question is not covered here, our support team can help directly.

Your account is governed by the terms applicable to your declared region. Where local law restricts access, those rules take precedence over our general platform terms. Eligibility is confirmed at registration.

Yes. Submit a data access request through live chat or our support email. We will confirm receipt and provide a summary of the data we hold within the timeframe required by applicable regulations.

Contact our support team via live chat or email to request account closure. We will process the closure and delete your personal data, retaining only what local regulations require us to keep.

Raise the dispute through our live chat with your transaction reference. We log every case and coordinate with the relevant payment provider. Resolution timelines depend on the provider's own process.

We notify you via your registered account contact before any material change takes effect. Continuing to use the platform after the notified date means you accept the updated terms.

We share your information only with payment processors like DANA, OVO, and GoPay as needed to complete your transactions. We do not sell your data or share it for marketing purposes.