Reference

How 7dewa1 Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you access your 7dewa1 account, how we use it, and how you can request changes or deletion.

DANA wallet data securedOVO & GoPay details protectedAccount access logs controlledData deletion requests acceptedNo third-party sale of your info
7dewa1 How 7dewa1 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Data protection at 7dewa1 is built around four concrete practices: encryption at rest and in transit, access controls that limit who inside our operation can view your wallet details, a clear retention schedule, and a process for you to request your own data at any time. Your DANA, OVO, or GoPay wallet ID is never visible to any party outside the direct payment processing chain.

Encryption on Every Transfer

All data moving between your device and our servers — including your GoPay or DANA wallet ID — is encrypted. No plain-text wallet data is ever stored in transit logs.

Cookie & Session Control

Session cookies keep your mobile login active while you play. When you log out, the session token expires immediately and your wallet credentials are not cached on the device.

Data Retention Schedule

We keep your account data only as long as your account is open or as required by applicable local law. Once you request deletion and your account closes, personal records are removed from active systems.

Your Right to Access and Correct

You can request a copy of the data we hold on your account, ask us to correct inaccurate details, or submit a deletion request — all through live chat or email, no complicated forms needed.

PRIVACY CONTACT PATHS

Reach Us About Your Data Rights

If you want to access, correct, or remove your personal data from 7dewa1, our support team is reachable around the clock. Submit your request through live chat from the account menu, send a message via our official email channel, or use the in-app help button on mobile. We aim to respond to all data-related requests within a reasonable timeframe and will confirm receipt of your query before acting on it.

Live Chat Open the account menu and tap live chat. Our team handles data access and deletion requests directly in chat, around the clock.
Email Request Send your data request to our support email. Include your registered phone number so we can locate your account record quickly.
In-App Help On mobile, tap the help icon from your account dashboard. This routes your privacy query straight to the data handling team, no waiting queue.

Common Questions About Your Data on 7dewa1

These are the questions we get most often about how your personal data is managed. If yours is not listed here, reach us via live chat and we will give you a direct answer tied to your account.

We collect your phone number, e-wallet identifier (DANA, OVO, or GoPay), and the device data your browser shares. We do not collect more than is needed to run your account and process payments.

Your wallet ID is passed only to the payment processor completing your transaction. It is not sold, rented, or shared with advertisers or unrelated third parties under any circumstance.

We retain your data while your account is active. After a confirmed deletion request and account closure, personal records are removed from active systems within the timeframe required by applicable local law.

Yes. Send a data access request through live chat or our support email with your registered phone number. We will confirm receipt and provide your data summary in a reasonable timeframe.

We use session cookies to keep your mobile login active and to remember your account state across pages. These are not used for external ad targeting. Clearing your browser or app cache removes all stored session data.

Yes. Whether you access 7dewa1 via mobile browser or the web app, the same data handling rules apply. Availability of services depends on local law and eligible regions across Indonesia.